Privacy Policy

At SMGB Technologies LLC we are committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our mobile application. By using the ScanMyGolfBall (SMGB) app, you consent to the practices described in this policy.

Information We Collect

  1. User-Provided Information: When you use the SMGB app, we may collect personal information you voluntarily provide, such as your name, email address, and any additional information you choose to share during the registration process or while using the app.

  2. Scanned Data: The SMGB app utilizes AI technology to scan golf balls and detect their model and brand. While using the app, we may collect and store the scanned data, including the images of the golf balls and the associated model and brand information. This information is used solely for the purpose of providing accurate recommendations and improving the app's functionality.

  3. Usage Information: We may collect non-personal information about your interactions with the app, including your device information, app usage statistics, and other diagnostic data. This information helps us understand how our users engage with the app and enables us to enhance the user experience.

Use of Collected Information:

  1. Personalization and Recommendations: The information we collect, including user-provided information and scanned data, is used to personalize your experience within the SMGB app. We may utilize this data to provide tailored recommendations on the best golf balls to play based on your preferences and playing style.

  2. App Improvement: We may analyze the aggregated and anonymized usage information to identify patterns, trends, and areas for app enhancement. This allows us to continuously improve the functionality, performance, and features of the SMGB app.

  3. Communication and Support: We may use the provided email address to communicate important app updates, new features, or respond to inquiries and support requests. You can opt-out of receiving promotional emails at any time by following the instructions in the email footer.

At Scan My Golf Ball (SMGB), we respect your right to privacy and understand the importance of complying with data protection regulations, including the General Data Protection Regulation (GDPR). As part of our commitment to safeguarding your personal information, we offer the right to be forgotten in accordance with the GDPR.

Right to Request Erasure

You have the right to request the erasure of your personal information held by SMGB. If you wish to exercise this right, please contact us using the information provided below. We will promptly review and assess your request in accordance with applicable legal requirements. Please note that certain exceptions may apply, such as when we are required to retain certain information for legal or legitimate purposes.

Process for Erasure Requests

To request the erasure of your personal information from SMGB, please submit a written request to support@scanmygolfball.com. In your request, please include your name, contact information, and specific details about the personal information you would like to be erased. We may need to verify your identity before processing the request to ensure the security of your data.

Retention and Disposal of Data

We will retain your personal information for as long as necessary to fulfill the purposes outlined in our Privacy Policy, unless a longer retention period is required or permitted by law. Once your personal information is no longer required for the specified purposes or upon receiving a valid request for erasure, we will securely dispose of or anonymize the data in a manner that complies with applicable data protection laws.

Data Protection Officer (DPO)

If you have any concerns or inquiries related to your privacy rights or the handling of your personal information under the GDPR, you can contact our Data Protection Officer at support@scanmygolfball.com. Our DPO is responsible for overseeing data protection matters and ensuring compliance with applicable data protection laws.

Data Security and Retention

We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We implement industry-standard security practices and regularly update our security protocols. However, please be aware that no method of transmission over the internet or electronic storage is completely secure. We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Third-Party Services

The SMGB app may include links or integrations with third-party services or websites. Please note that this Privacy Policy does not cover the practices of those third-party services. We encourage you to review the privacy policies of any third-party services you interact with through the app.

Changes to the Privacy Policy

We reserve the right to modify or update this Privacy Policy from time to time. Any changes will be effective upon posting the revised policy in the SMGB app. We encourage you to review this policy periodically for any updates.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the SMGB app's privacy practices, please contact us at support@scanmygolfball.com